For more than three decades, ISO 9001 has been the world’s most widely adopted international standard for quality management systems (QMS), with well over a million certificates issued across virtually every industry and country. It is far more than a certificate on the wall — it is a management framework that helps organizations standardize processes, improve product and service quality, and strengthen competitiveness in both domestic and international markets. 2026 marks a particularly important milestone, as the revised ISO 9001:2026 standard is expected to be published later this year, succeeding the current ISO 9001:2015 edition after more than a decade in force. This guide explains what ISO 9001 is, its core structure and principles, the business case for certification, and what’s changing with the upcoming revision.

1. What Is ISO 9001?

ISO 9001 is an international standard published by the International Organization for Standardization (ISO) that specifies requirements for a quality management system. It is applicable to organizations of any size or sector — from manufacturing plants and service companies to construction firms and public administration bodies.

The current edition in force, ISO 9001:2015, is built on the High Level Structure (Annex SL) shared with other management system standards such as ISO 14001 (environment) and ISO 45001 (occupational health and safety), making it straightforward for organizations to integrate multiple management systems under a single governance framework.

2. The Seven Quality Management Principles Behind ISO 9001

All requirements in ISO 9001 are built on seven core quality management principles:

1. Customer focus: Every activity of the organization should be aimed at meeting and exceeding customer expectations.
2. Leadership: Top management must establish a unified vision and direction, and create conditions for people to engage with quality objectives.
3. Engagement of people: Competent, empowered and engaged people at all levels are essential to enhancing the organization’s capability to create value.
4. Process approach: Consistent and predictable results are achieved more effectively when activities are managed as interrelated processes.
5. Improvement: Successful organizations maintain an ongoing focus on continual improvement to respond to changes in internal and external conditions.
6. Evidence-based decision making: Decisions based on the analysis of data and information are more likely to produce the desired results.
7. Relationship management: Organizations manage relationships with interested parties, such as suppliers, to optimize their impact on performance.

These principles serve as the compass guiding organizations toward genuinely effective quality management — not merely toward passing a certification audit.

3. Structure of ISO 9001:2015

ISO 9001:2015 is organized into 10 clauses, with clauses 4 through 10 containing the mandatory requirements organizations must meet:

• Clause 4 – Context of the organization: Identifying internal and external issues and the needs of interested parties.
• Clause 5 – Leadership: Top management’s role and commitment to the quality management system.
• Clause 6 – Planning: Addressing risks, opportunities, and quality objectives.
• Clause 7 – Support: Resources, competence, awareness, communication, and documented information.
• Clause 8 – Operation: Planning and controlling operational processes, from design through delivery.
• Clause 9 – Performance evaluation: Monitoring, measurement, analysis, internal audit, and management review.
• Clause 10 – Improvement: Handling nonconformities, corrective actions, and continual improvement.

A defining feature of ISO 9001:2015 compared with earlier editions is the adoption of risk-based thinking throughout the entire system, replacing the narrower preventive-action approach of previous versions.

4. Benefits of Implementing and Certifying to ISO 9001

Standardized processes, fewer defects. When operations are documented and tightly controlled through standardized procedures, organizations significantly reduce errors, defective products, and returns — translating directly into cost savings and improved margins.

Market access and competitiveness. Many large customers, multinational corporations, and government agencies require ISO 9001 certification as a mandatory condition in supplier qualification and tender processes. Holding this certification opens the door to larger markets, projects, and supply chains.

Stronger governance. Leadership gains a scientific, transparent management tool built on measurable indicators and periodic review processes, enabling faster and more accurate decision-making.

Improved customer satisfaction. With end-to-end quality control from inbound materials to final delivery, organizations are better positioned to meet rising customer expectations for consistent quality.

Global brand credibility. ISO 9001 is recognized and applied in nearly every country, functioning as a common language that helps organizations demonstrate quality management competence to international partners and buyers.

5. Important Update: The ISO 9001:2026 Revision

This is critical information for any organization currently certified to, or planning to implement, ISO 9001 in 2026. After more than a decade of ISO 9001:2015 being in force, ISO Technical Committee TC 176/SC 2 has completed the Final Draft International Standard (FDIS), with ISO 9001:2026 expected to be formally published around September 2026.

According to major certification bodies including SGS, DNV, BSI and Intertek, this revision is confirmed to be an evolutionary update rather than a full overhaul — the core framework, process approach, and fundamental requirements of the 2015 edition remain intact. Notable additions include:

• Greater emphasis on quality culture and ethical behaviour within organizations.
• Clarified and strengthened requirements around risk management.
• Explicit incorporation of climate change and sustainability considerations into the organizational context (Clause 4).

Organizations already certified to ISO 9001:2015 will have a standard three-year transition period, with existing certificates remaining fully valid until approximately September 2029. There is no need to rush, but organizations should begin planning their transition early to avoid a last-minute scramble as the deadline approaches.

6. Who Should Implement ISO 9001?

ISO 9001 is applicable to virtually any type of organization, but delivers particularly strong value for:

• Manufacturers seeking to standardize processes and reduce defect rates
• Exporters needing to meet international customer and buyer requirements
• Contractors and construction firms bidding on large-scale or government-funded projects
• Service providers (logistics, consulting, education, healthcare) looking to improve operational consistency
• Organizations already implementing other management systems (ISO 14001, ISO 45001) that want an integrated governance framework

7. Why Work With Our Training, Consulting and Certification Services

Building and maintaining an ISO 9001-compliant quality management system requires in-depth knowledge of the standard, hands-on implementation experience across diverse industries, and the ability to stay current with evolving requirements — especially during the upcoming transition to ISO 9001:2026.

ISC Global, Duc Luong Services, and STC VN Co., Ltd. (Staunchly Vietnam) provide an end-to-end solution to help organizations:

• Awareness training on ISO 9001 requirements and quality management thinking for all staff levels, from senior leadership to frontline employees.
• Documentation and process consulting, building procedures, forms and records tailored to each organization’s actual operations rather than generic templates.
• Internal auditor training, equipping teams to independently maintain the system after certification.
• Certification body coordination, connecting organizations with internationally recognized certification bodies for a smooth, well-managed audit process.
• Transition planning support for the upcoming move to ISO 9001:2026 once the revised standard is formally published.

Our consultants bring hands-on experience implementing ISO 9001 across hundreds of organizations in Vietnam spanning manufacturing, construction, food, logistics and services — allowing us to design practical, industry-specific pathways to certification and long-term quality management maturity.

Contact Us for Business Consultation

ISC Global

Hotline: +84 933 096 426 – +84 868 591 260

Email: info@iscglobal.asia | van.pham@iscglobal.asia

Website: iscglobal.asia | iscglobal.edu.vn

ISO 9001:2026 and the New “Harmonised” Era: 5 Takeaways Every Leader Needs to Know

1. Introduction: The Hidden Operating System of Modern Business

Think about the last time you used a coffee machine that didn’t leak, boarded a flight that landed five minutes early, or used a cloud app that didn’t crash right when you hit the save button. We often take these smooth experiences for granted, but they are never accidental. They exist because of a hidden backbone: a documented, obsessive, and continuously improving quality management system (QMS).

As a lead auditor, I have seen too many executives treat ISO 9001 as a “clipboard exercise”—a tedious hurdle to clear for a certificate. In reality, quality is the operating system or source code of the entire enterprise. ISO 9001 serves as this source code, guiding over a million organizations globally. We are now entering an evolutionary era with the transition from the 2015 version to the upcoming ISO 9001:2026 revision. Think of this as a “Version 2.0” upgrade; it is not a radical overhaul of the rules, but a structural and cultural refinement designed to make your business faster, more integrated, and far more resilient.

2. From HLS to “HS”: The Structural Upgrade You Didn’t Know You Needed

The most significant architectural shift in the 2026 revision is the transition from the High-Level Structure (HLS) to the new Harmonised Structure (HS). While the HLS, published in 2012, gave us a common language, the HS is the “plug-and-play” architecture the modern CEO needs. It allows leadership to view Risk, Environment, and Quality through a single pane of glass, rather than through competing silos.

The HS streamlines terminology and requirements to allow for “one-click” integration between different disciplines. If you are looking at a requirement in Quality (ISO 9001), it will now use identical phrasing in Environmental (ISO 14001) or Safety (ISO 45001) standards wherever possible.

“The transition from the High-Level Structure (HLS) to the Harmonised Structure (HS) is essentially an ‘upgrade’ to the universal blueprint used for ISO standards… Think of it as moving from Version 1.0 to Version 2.0 of a master template.”

3. Quality Culture and Ethics: Moving Beyond the Policy Statement

We are finally seeing the standard catch up to organizational reality. A major entry in the 2026 draft is found in Clause 5.1 (Leadership and commitment), which now explicitly requires “Promoting quality culture and ethical behaviour.” This is not a suggestion; it is an auditable requirement.

As auditors, we are moving past “check-signing” leadership. We will no longer just look for a signed policy in the lobby; we will look for behavioral evidence that quality and ethics permeate the organization. Significantly, this theme is not isolated to leadership; it is also referenced in two other clauses in the new draft, signaling that culture is the responsibility of the entire collective. In future audits, expect us to be “on the floor” (the Gemba) interviewing staff to see if the culture exists in practice, rather than just in a manual on a shelf.

4. The Climate Change Clause: A New Mandatory Consideration

The 2026 revision fully integrates the Climate Action Amendments catalyzed by the 2021 London Declaration. These amendments are now permanent fixtures in the core requirements of the standard, specifically within Clause 4.1 and Clause 4.2.

• Clause 4.1 (Context): The organization shall determine whether climate change is a relevant issue.
• Clause 4.2 (Interested Parties): Leaders must note that relevant interested parties may have requirements related to climate change.

It is critical to understand the distinction here: the standard does not mandate that a quality-focused machine shop must “fix” the climate. However, it forces you to evaluate the impact of climate change on your ability to achieve quality results. If rising temperatures or severe storms could disrupt your supply chain or affect material consistency, you must account for that risk.

5. The “90% Rule”: Unmasking the Hidden Costs of Quality

The financial implications of a weak QMS are staggering. The 2025 ASQE Insights on Excellence report reveals that up to 90% of quality-related costs—engineering time, shipping delays, and lost orders—are often hidden from view. Perhaps most dangerously, only 31% of organizations actually understand their quality costs, meaning the remaining 69% are bleeding capital through an invisible “iceberg” of waste.

To capture these costs, leaders must avoid these common, resource-draining mistakes:

• Weak internal audits: Skipping audits or treating them as a formality allows recurring issues to stay hidden until they reach the customer.
• Lack of top management commitment: When objectives aren’t backed by assigned ownership and funding, the system stagnates.
• Inadequate supplier management: Failing to monitor external providers leads to supply chain interruptions that derail production.

“Toyota employees filed ≈ 810,000 ideas in 2023—about 14 per person—thanks to its 70-year-old Suggestion System.”

6. Streamlined Improvement: The Consolidation of Clause 10

The 2026 revision simplifies the path to excellence by merging Clause 10.1 and Clause 10.3 into a single, consolidated requirement for “Continual Improvement.” This isn’t just a wording change; it reflects a shift toward a more agile, data-driven approach.

The new “connected guidance” explicitly identifies emerging technologies, digitalization, and reliable data as the essential tools for modern improvement. This move validates the use of real-time monitoring and advanced analytics to fuel the Plan-Do-Check-Act (PDCA) cycle. In this era, if it isn’t measured with reliable data, it isn’t being improved.

“Quality Management Principles are the philosophical backbone of the system. The ‘why’ behind the ‘what.’… mastering ISO 9001 is less about simply collecting certificates and more about turning seven timeless principles into daily muscle memory.”

7. The Three-Year Countdown

The countdown has officially begun. The final release of ISO 9001:2026 is expected in the Fall of 2026 (likely October or November). However, the work for the ISO committees starts much sooner; the disposition of comments received on the current draft is scheduled for the first months of 2026.

Once published, you will have a three-year transition period (until late 2029) to migrate your certification. But do not wait until the final hour. The transition to the 2026 version is your opportunity to move beyond basic compliance. Ask yourself: “Is my Quality Management System a static manual, or is it a living part of my culture?” When quality culture drives every decision, your QMS stops being a burden of paperwork and becomes genuine competitive armor.

Contact us to download the bilingual English-Vietnamese PDF standard: from only $50

On the path toward integration and export, correctly understanding and applying international standards is essential. Yet language and technical terminology often pose real barriers. We are pleased to introduce our bilingual (English – Vietnamese) standards documentation service, translated by our own team of certification consultants.

What We Provide

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Standards Covered

ISO management systems (9001, 14001, 45001, 37001); sustainability certifications (ISCC, FSC, VFCS/PEFC); textiles and recycled materials (GRS, OCS, OEKO-TEX); social responsibility and ESG (SMETA, EcoVadis, Fairtrade), and many other industry standards upon request.

Why Choose Us

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We look forward to accompanying you on your certification journey.

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For manufacturers, logistics providers, and service companies operating in or sourcing from Vietnam, ISO 9001 has become a baseline expectation rather than a competitive luxury. It is the world’s most widely recognized standard for a Quality Management System (QMS), and holding a valid certificate signals reliability to customers, partners, and global supply chains. This guide explains what ISO 9001 is, why it matters, how to get certified, and what the upcoming ISO 9001:2026 revision means for your organization.

What is ISO 9001?

ISO 9001 is the international standard that sets out the requirements for a Quality Management System, published by the International Organization for Standardization (ISO). The current version in force is ISO 9001:2015.

Importantly, ISO 9001 is not a product standard — it does not dictate what your product should be. Instead, it defines how an organization should be managed so that it consistently delivers products and services meeting customer and regulatory requirements. First released in 1987, it has since been adopted by more than a million organizations worldwide and applies to companies of any size and in any sector.

The seven quality management principles

ISO 9001:2015 is built on seven core principles that form the foundation of any effective QMS:

1. Customer focus — meeting and exceeding customer needs is the highest priority.
2. Leadership — top management sets direction and creates the conditions for everyone to contribute.
3. Engagement of people — competent, committed people are the organization’s most valuable asset.
4. Process approach — managing activities as interconnected processes produces more consistent, efficient results.
5. Improvement — continual improvement is a permanent objective.
6. Evidence-based decision making — decisions grounded in data and analysis.
7. Relationship management — building mutually beneficial relationships with suppliers and stakeholders.

At its operational heart sits the PDCA cycle (Plan–Do–Check–Act) and a strong emphasis on risk-based thinking, encouraging organizations to anticipate risks and opportunities rather than merely reacting to problems.

Why ISO 9001 matters for your business

The ISO 9001 certification process step by step

1. Gap analysis — assess your current practices against the standard’s requirements.
2. Training & documentation — train your team and build the quality policy, objectives, procedures, and work instructions.
3. Implementation — operate the system in practice and start generating records as evidence.
4. Internal audit & management review — verify conformity and correct any gaps before the certification audit.
5. Certification audit — an independent certification body conducts a Stage 1 (documentation readiness) and Stage 2 (on-site implementation) audit.
6. Certification & maintenance — the certificate is valid for three years, with annual surveillance audits to maintain it.

Typical timelines range from two to six months, depending on company size, complexity, and readiness.

Important update: the ISO 9001:2026 revision

A key development every business should track: ISO 9001 is being revised for the first time since 2015. The Draft International Standard (DIS) has already been released and approved by ISO member bodies with a very high approval rate, and the final ISO 9001:2026 version is expected to be published in the second half of 2026.

What you need to know:

• The revision is evolutionary, not revolutionary — the core structure and requirements remain intact.
• New areas of emphasis include quality culture and ethical behaviour under leadership, clearer risk and opportunity management, and the formal integration of climate change considerations.
• ISO 9001:2015 certificates remain fully valid throughout the transition, with an expected three-year transition period (until around 2029). Certification bodies will also need roughly 9–12 months after publication to become accredited for the new version.

The practical takeaway: do not wait. Getting certified to ISO 9001:2015 today builds the foundation that makes the eventual transition to 2026 straightforward — while letting you capture the business benefits of certification years sooner.

Our ISO 9001 services in Vietnam

We provide end-to-end support to help organizations across manufacturing, logistics, tourism, and services achieve and maintain certification efficiently:

• Consulting — gap analysis and a QMS tailored to your business, never a copy-paste template.
• Training — ISO 9001 awareness, internal auditor training, and ISO 9001:2026 transition courses.
• Audit preparation — internal audits and certification-audit readiness support, with you until you obtain the certificate.
• Certification body coordination and ongoing maintenance and improvement after certification.

Our goal is not simply to help you “get a certificate,” but to build a quality management system that genuinely works and creates lasting business value.

Frequently asked questions (FAQ)

1. Is ISO 9001 suitable for small businesses? Yes. ISO 9001 applies to organizations of any size. For smaller companies, the system is designed to be lean and practical.

2. How long is an ISO 9001 certificate valid? The certificate is valid for three years, subject to annual surveillance audits.

3. Should we wait for ISO 9001:2026? No. The 2015 certification remains valid and the future transition is light. Waiting only delays the operational and commercial benefits.

4. Is the certificate internationally recognized? When issued by a certification body with valid accreditation, the certificate is recognized worldwide.

Contact us for a business consultation

ISC Global Co., Ltd.

Hotline: +84 933 096 426 – +84 868 591 260

Email: info@iscglobal.asia | van.pham@iscglobal.asia

Website: iscglobal.asia | iscglobal.edu.vn

Representative partner in Vietnam – Duc Luong Services

Hotline: +84 933 096 426 – +84 868 591 260

Email: ducluongservices@gmail.com

Website: ducluongservices.com

STC VN Co., Ltd. (Staunchly Vietnam)

Hotline: +84 933 096 426 – +84 868 591 260

Email: info@staunchlyservices.com.vn

Website: staunchlyservices.com.vn

The Evolution of Quality: 5 Crucial Realities About the Upcoming ISO 9001:2026 Update

For many C-suite executives and business owners, the term “Quality Management System” (QMS) often evokes images of thick binders gathering dust—a “system on paper” that fulfills a contractual obligation but fails to drive genuine bottom-line value. This disconnect occurs when a system is built for mere compliance rather than operational performance, leading to the “compliance friction” that plagues many organizations.

ISO 9001 has served as the global language of quality since 1987, providing a framework for over one million organizations to ensure consistency. However, we are currently at a critical juncture. The upcoming ISO 9001:2026 update marks the first major revision in over a decade. For leaders, this is more than a technical update; it is a vital opportunity to realign management systems with the volatile realities of the modern global market.

1. Evolution, Not Revolution: The 2026 Update Reality

From a strategic standpoint, it is important to view ISO 9001:2026 as an “evolutionary” update rather than a disruptive overhaul. The Draft International Standard (DIS) has already been approved by member bodies with an exceptionally high consensus, signaling that the foundational 10-clause structure and core requirements remain intact.

While the official publication is expected in the second half of 2026, market leaders recognize a crucial detail: certification bodies typically require a 9–12 month accreditation window after the standard’s release before they can officially certify organizations to the new version. This “evolutionary” approach is a significant relief for businesses; it allows for growth and the strengthening of risk-based thinking without discarding the existing management foundations that have taken years to build.

2. The “Climate and Ethics” Pivot

The 2026 update introduces a “Harmonized Structure” being applied across all ISO management standards. The most notable shift is the formal integration of climate change considerations and an increased emphasis on ethical behavior and “Quality Culture.”

Leadership’s role is expanding beyond oversight into the active cultivation of an organizational culture where ethics and quality are inseparable. Furthermore, by formally integrating climate change factors into the “Context of the Organization,” ISO is modernizing to match global ESG (Environmental, Social, and Governance) trends. This move clarifies and strengthens the risk management approach, ensuring that a truly “high-quality” organization is one that is resilient and socially responsible in the face of global shifts.

3. The “Wait-and-See” Trap

A common strategic error is pausing certification efforts to wait for the 2026 release. In reality, falling into this “wait-and-see” trap delays the capture of competitive advantages. ISO 9001:2015 remains fully valid and will continue to be the benchmark for several years. Even after the 2026 release, a three-year transition period is expected, likely lasting until 2029.

“A solid foundation based on the 2015 version will make upgrading to 2026 much simpler and less costly than waiting.”

Professional consultants utilize a Gap Analysis to bridge these versions. Starting the certification process now allows a business to capture operational benefits—such as reduced waste and increased customer trust—years sooner. By the time the 2026 version is mandatory, an organization will already possess a mature system that requires only a gentle refinement rather than a ground-up implementation.

4. Systems Fail Because of People, Not Paper

A QMS is only as effective as the people operating it. Systems fail when they are perceived as a “paperwork burden” rather than a tool for empowerment. To transform a “paper system” into a value-driver, four essential training types are required:

• Awareness Training: Aligning all staff on the 7 quality management principles and their individual impact on the organization’s success.
• Internal Auditor Training: Empowering key personnel with the technical skills to plan audits, write finding reports, and follow up on corrective actions—ensuring the system is self-improving.
• Documentation & Interpretation Training: Learning to translate complex clauses into lean, practical work instructions that fit the company’s actual workflow.
• Transition Training: Specific training to help teams bridge the technical gaps between the 2015 and 2026 versions.

5. From Competitive Luxury to Global Baseline

ISO 9001 has shifted from a “nice-to-have” advantage to a baseline expectation for global supply chains and Foreign Direct Investment (FDI) suppliers. It serves as a “passport” for international trade, signaling to global partners that your organization is controlled and reliable.

The Forward-Looking Summary

ISO 9001 is a strategic asset for continuous improvement, not merely a certificate for the lobby wall. As we move toward the 2026 update, the standard is clearly moving toward a more holistic view of quality—one that encompasses ethics, climate resilience, and a deep-seated quality culture.

As you evaluate your organization’s trajectory, ask yourself: Is your current management style reactive, or is it truly “risk-based” and prepared for the global realities of 2026?

Contact for Consultation and Training: For organizations seeking expert guidance on ISO 9001:2015 certification or the strategic transition to the 2026 version, please contact our authorized representatives:

• ISC Global Co., Ltd.
  • Hotline: +84 933 096 426 – +84 868 591 260
  • Email: info@iscglobal.asia
  • Website: iscglobal.asia | iscglobal.edu.vn

In an industrial environment where a single error can lead to not only financial loss but also direct threats to energy security and human life, a general quality standard is no longer enough. ISO 29001:2020 is far more than just a certificate; it is a proactive defense system, precision-engineered to protect businesses from the unique challenges of the oil, gas, and petrochemical sectors.

1. Why Does the Energy Industry Need Its Own “Rulebook”?

The energy sector operates under extreme conditions: high pressure, volatile temperatures, and corrosive chemicals. While ISO 9001 provides the framework, ISO 29001:2020 fills the gaps by integrating technical risk management into every process.

The 2020 version emphasizes ensuring that all suppliers—from design firms to downstream equipment manufacturers—speak the same language regarding quality and safety.

2. Core Values That Make the Difference

ISO 29001:2020 focuses on disaster prevention through practical, hands-on controls:

• Asset Integrity Assurance: Strict control from design to maintenance to extend the lifespan of infrastructure and equipment.
• Management of Change (MOC): Any change in personnel, equipment, or processes must undergo a risk assessment before implementation to avoid unforeseen incidents.
• Supply Chain Transparency: Compels businesses to vet subcontractors based on in-depth technical criteria rather than just the lowest bid.
• Data-Driven Improvement Culture: Utilizes industry-specific Key Performance Indicators (KPIs) to detect early signs of quality degradation.

3. Competitive Advantage: Beyond Just a Paper Qualification

Implementing ISO 29001:2020 helps businesses move away from a “compliance” mindset toward “leadership”:

4. Implementation Roadmap: Focus on Field Reality

Instead of focusing solely on paperwork, ISO 29001:2020 requires a presence on the shop floor:

1. Operational Risk Assessment: Identifying vulnerabilities in production and service delivery processes.
2. Technical Process Standardization: Developing detailed Standard Operating Procedures (SOPs) for high-risk stages.
3. Verification Record System: Establishing protocols for archiving Material Test Reports (MTR) and Non-Destructive Testing (NDT) records.
4. Field-Ready Training: Ensuring the workforce not only understands the standard but knows how to react to technical deviations.

5. The Role of Specialized Consultancy in the 4.0 Era

To apply ISO 29001:2020 effectively, businesses need tech-driven consultancy solutions:

• QMS Digitization: Transitioning from paper records to digital data management for instantaneous traceability.
• Smart Risk Analysis: Using predictive models to identify potential threats within the supply chain.
• Integrated Management Systems (IMS): Synchronizing ISO 29001 with ISO 14001 (Environment) and ISO 45001 (Occupational Health & Safety) for a unified approach.

Conclusion: ISO 29001:2020 is not just for the “major” extraction players. It is the gold standard for every link in the energy supply chain. When safety is guaranteed by a scientific management system, your business has the strongest foundation to conquer the global market.

Contact us today to receive dedicated advice and the most suitable solution for your business!

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Contact Vietnam representative: Duc Luong Services

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