ISO 37301:2021 COMPLIANCE MANAGEMENT SYSTEM (CMS) – AWARENESS & INTERNAL AUDITOR TRAINING COURSE

COURSE OBJECTIVES

The ISO 37301:2021 — Compliance Management System (CMS) training course is designed to provide comprehensive knowledge to participants, from basic awareness to internal audit skills, helping organizations build, operate, and maintain an effective compliance management system that meets international standard requirements.

Specific Objectives:

• Understand the principles, structure, and requirements of ISO 37301:2021 standard
• Grasp the role and benefits of Compliance Management System (CMS) in corporate governance, risk prevention, and enhancing organizational credibility
• Be able to plan, conduct, and report internal audits according to ISO 19011 guidelines
• Develop capacity to build and maintain compliance culture, supporting businesses to achieve ISO 37301 certification or integrate CMS with other management systems (ISO 9001, ISO 37001, ISO 31000, etc.)

TARGET PARTICIPANTS

This course is suitable for:

• Compliance officers, internal auditors, legal affairs personnel, human resources, risk managers, and corporate ethics officers
• Department managers who want to understand and apply CMS in practical operations
• Businesses preparing to build, operate, or certify ISO 37301
• Individuals seeking career development in compliance, audit, or governance & risk management

PROGRAM CONTENT

PART 1 — ISO 37301 AWARENESS

Overview of Compliance Management System (CMS)

• Purpose, benefits, and scope of application of ISO 37301 standard
• Relationship between ISO 37301 and related standards (ISO 19600, ISO 37001, ISO 31000)
• Role of compliance in corporate governance, ESG, and sustainable development

Structure and Main Requirements of ISO 37301:2021

• High Level Structure (HLS) model — 10 clauses of the standard
• Key elements: Context of the organization, Leadership, Planning, Support, Operation, Performance evaluation, and Improvement
• Compliance policy, risk identification, and whistleblowing mechanisms

Building and Implementing CMS in Organizations

• Assigning responsibilities, building compliance culture
• Integrating CMS with other ISO systems
• Tools and indicators for assessing compliance effectiveness (KPI, monitoring system)

Case Studies

• Examples of successful CMS implementation in businesses
• Analysis of compliance violation cases and lessons learned
• Group exercise: developing sample compliance policies

PART 2 — INTERNAL AUDITOR SKILLS

Overview of Internal Audit Activities

• Role of Internal Audit in CMS
• Objectives, types, and principles of auditing according to ISO 19011

Preparation and Audit Planning

• Defining audit scope, criteria, and objectives
• Developing audit program, checklist, and plan

Conducting Internal Audits

• Interview skills, evidence collection, and observation
• Recording findings: conformities, non-conformities, and improvement opportunities
• Practical simulation exercises (role-play)

Reporting and Post-Audit Follow-up

• Writing effective audit reports and presenting to leadership
• Monitoring corrective actions and improving the CMS system

Final Practice & End-of-Course Assessment

• Practical exercise: developing an ISO 37301 internal audit plan and report
• Q&A with experts & program summary

TRAINING METHODOLOGY

The course is delivered using modern methods, combining theoretical presentations, practical examples, and group interactions to help participants easily understand and apply:

• Visual presentations through images, diagrams, and real-life examples
• Group discussions and direct Q&A with experts
• Bilingual learning materials (English — Vietnamese) according to international standards
• Can be organized online or onsite depending on business needs

EXPECTED OUTCOMES AFTER THE COURSE

After completing the course, participants will:

• Clearly understand the requirements and structure of ISO 37301 standard
• Have the capacity to identify risks, opportunities, and establish compliance measures in the organization
• Know how to plan and conduct internal CMS audits
• Be capable of supporting businesses in preparing for ISO 37301 certification or integration with other management systems

CERTIFICATE AND CAREER OPPORTUNITIES

Participants who complete the program will receive: “ISO 37301:2021 — Compliance Management System Awareness & Internal Auditor” certificate issued by ISC Global.

The certificate demonstrates awareness and internal audit competency in compliance systems — serving as a foundation for advanced programs such as: Career opportunities in fields including: compliance, internal audit, risk management, legal affairs, and ESG.

ISC Global

International Standards Training & Certification Partner

Hotline: +84 933096426

Email: info.vietnam@iscglobal.asia – van.pham@iscglobal.asia

Website: https://iscglobal.asia/